🎓 EDUCATIONAL PURPOSES ONLY - This website provides educational information about gift card money management. We do not sell gift cards or facilitate any financial transactions.
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Refund Policy

Effective Date: January 15, 2024

Last Updated: January 15, 2024

1. Important Notice

Free Educational Content: Most of our educational content is provided free of charge and does not require payment or refunds. This refund policy applies to any premium educational services, advanced courses, or paid consultations that we may offer in the future.

No Gift Card Sales: We do not sell gift cards, process gift card transactions, or facilitate gift card purchases. This refund policy does not apply to gift card transactions as we do not conduct such business activities.

2. Scope of This Policy

This refund policy applies to:

This policy does NOT apply to:

3. Premium Educational Services Refund Policy

3.1 30-Day Money-Back Guarantee

Coverage: Premium educational courses and digital content

Time Limit: 30 days from purchase date

Conditions:

  • Request must be made within 30 days of purchase
  • Must provide specific reason for dissatisfaction
  • Course completion must be less than 50%
  • No evidence of content sharing or unauthorized distribution

3.2 Professional Consultation Services

Coverage: One-on-one educational consultations

Refund Terms:

  • Before Session: Full refund if cancelled 48+ hours in advance
  • 24-48 Hours: 50% refund for cancellations
  • Less than 24 Hours: No refund (may reschedule once)
  • After Session: No refunds for completed consultations

3.3 Educational Workshops and Webinars

Live Events:

  • 7+ Days Before: Full refund
  • 3-7 Days Before: 75% refund
  • 1-3 Days Before: 50% refund
  • Day of Event: No refund

Recorded Sessions: 14-day money-back guarantee

4. Refund Process

4.1 How to Request a Refund

  1. Submit Request: Email [email protected] with your request
  2. Include Information:
    • Order number or transaction ID
    • Purchase date
    • Reason for refund request
    • Contact information
  3. Wait for Review: We'll review your request within 2-3 business days
  4. Receive Decision: You'll receive an email with our decision
  5. Processing: Approved refunds are processed within 5-7 business days

4.2 Required Information

To process your refund request, please provide:

5. Refund Methods and Timeline

5.1 Refund Methods

Refunds will be processed using the same payment method used for the original purchase:

5.2 Processing Timeline

6. Conditions and Limitations

6.1 Eligible Refund Requests

Refunds may be approved for:

6.2 Non-Eligible Refund Requests

Refunds will NOT be approved for:

7. Partial Refunds

In certain circumstances, we may offer partial refunds:

8. Course and Content Access After Refund

Upon refund approval:

9. Institutional and Corporate Refunds

🏢 Corporate Educational Services

Custom Programs: Refund terms negotiated in service agreement

Bulk Purchases: Pro-rated refunds based on usage

Enterprise Licenses: Refunds subject to contract terms

Contact: [email protected] for corporate refund requests

10. Exceptional Circumstances

We may consider refunds outside our standard policy for exceptional circumstances:

Documentation may be required for exceptional circumstance refunds.

11. Dispute Resolution

If you disagree with our refund decision:

  1. Appeal Process: Submit appeal to [email protected] within 30 days
  2. Management Review: Senior management will review your case
  3. Final Decision: Management decision is final for internal process
  4. External Options: You may pursue dispute resolution through:
    • Better Business Bureau mediation
    • Credit card chargeback process
    • Legal action (subject to arbitration clause in Terms of Service)

12. Contact Information for Refunds

Refund Requests:
Email: [email protected]
Subject Line: "Refund Request - [Order Number]"

Refund Status Inquiries:
Email: [email protected]
Phone: +1 (305) 428-7900

Appeals:
Email: [email protected]

Mailing Address:
GiftMoni.org LLC
Refund Department
1000 Brickell Avenue, Suite 715
Miami, FL 33131
United States

13. Policy Updates

We may update this refund policy to reflect changes in our services or applicable laws. Changes will be communicated through:

Continued use of our services after policy changes constitutes acceptance of the updated terms.

14. Consumer Rights

This refund policy does not affect your statutory consumer rights under applicable law, including:

15. Related Policies

This refund policy should be read in conjunction with:

Our Commitment: We stand behind the quality of our educational content and services. If you're not satisfied with your purchase, we're committed to working with you to find a fair resolution. Contact our support team if you have any concerns about your purchase.